Retention Sales Executive LMbhamRETSALES Concept IT All UK £18000 - £25000 per annum Email bal.summan@concept-it.com                         ProSearch Recruitment has a fantastic new telesales opportunity. This is a permanent role within a large client who are known for being an excellent employer. Key Responsibilities: * To increase the recovery of lapsed policyholders via proactive sales techniques such as standard letters, telephone approaches and following up mail shots * To capitalise on any cross and up-selling opportunities via incoming and outgoing calls and following up mail shots * To seek Tell-a-Friend referrals via proactive incoming and outgoing telephone sales techniques * To ensure accurate records of progress and correspondence are kept * To report sales against targets using adequate metrics * To work closely with the Head of Direct Sales analysing opportunities for further sales, co-ordinating efforts and resources * To work a shift patterns of 12pm - 8pm Monday to Thursday, 9am - 5pm Fridays and alternate Saturdays 10am - 2pm * To carry out appropriate clerical and general duties as may be required from time to time by the Head of Direct Sales IT IS ESSENTIAL THAT YOU HAVE A MINIMUM 5 YEARS STABLE WORK HISTORY, 2 OF WHICH MUST BE WITHIN TELESALES. YOU MUST BE ABLE TO WORK THE SHIFT PATTERN DESCRIBED. Thank you for your interest.                 telesales     WARNING To be employed in the UK you need to have all the proper documentation which allows you the legal right to work in the UK. It is also illegal to employ anyone in the UK without the proper authorisation. Do not apply for this job if your status is not appropriate.